Terms of service

Last Updated: April 25, 2026

Welcome to BuyVora! These Terms of Service ("Terms") govern your access to and use of the BuyVora website (the "Website") and our services. By accessing or using the Website, you agree to be bound by these Terms, our Privacy Policy, and all other policies referenced herein. Please read them carefully. If you do not agree to these Terms, you may not access or use the Website.

BuyVora is operated by [Your Company Name/Proprietorship Name, if applicable], an entity registered under the laws of India, with its registered office at [Your Registered Address, if applicable].

a. Eligibility: To make a purchase on BuyVora, you must be at least 18 years old and capable of forming a binding contract under Indian law.

b. Account Creation: You may create an account on our Website. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.

c. Accuracy of Information: You agree to provide accurate, current, and complete information during the registration and checkout process and to update such information to keep it accurate, current, and complete.

d. Account Security: You must notify us immediately of any unauthorized use of your account or any other breach of security. BuyVora will not be liable for any loss or damage arising from your failure to comply with this section.

a. Product Prices: All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of Goods and Services Tax (GST) where applicable, unless otherwise stated. Prices are subject to change without prior notice.

b. Payment Methods: We accept various payment methods, including credit/debit cards, net banking, UPI, and cash on delivery (COD) where available. All payments are processed through secure third-party payment gateways. BuyVora does not store your complete payment card details.

c. Payment Confirmation: Your order will be confirmed only after successful payment processing. In case of payment failure, your order will not be processed.

d. Pricing Errors: While we strive for accuracy, in the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price.

a. Accuracy: We endeavor to be as accurate as possible in the description of products on our Website. However, BuyVora does not warrant that product descriptions or other content on this Website are entirely accurate, complete, reliable, current, or error-free.

b. Visual Representation: Product images are for illustrative purposes only. Actual product packaging, color, and appearance may vary slightly due to photographic lighting sources or your monitor settings.

a. Order Confirmation: Upon placing an order, you will receive an email confirming your order details. This email is an acknowledgment that we have received your order and does not signify our acceptance of your order.

b. Acceptance: Our acceptance of your order takes place when the product(s) ordered are dispatched from our warehouse, and you receive a shipping confirmation email. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department.

c. Cancellation by Customer: You may cancel your order before it has been dispatched. Once dispatched, the return and refund policy will apply.

a. Shipping Zones: We currently ship to addresses within India.

b. Delivery Timeframes: Estimated delivery times are provided for your convenience and are not guaranteed. Actual delivery times may vary due to factors beyond our control, such as logistics issues, public holidays, or unforeseen circumstances.

c. Shipping Charges: Shipping charges, if any, will be clearly indicated at the time of checkout. Free shipping may be offered on orders above a certain value, as specified on the Website.

d. Risk of Loss: All products purchased from BuyVora are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.

a. Return Policy: We offer a [Number] day return policy from the date of delivery for most products. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.

b. Initiating a Return: To initiate a return, please contact our customer service at buyvora64@gmail.com with your order details. We will provide instructions on how to proceed.

c. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, as per our payment gateway policies.

d. Non-Returnable Items: Certain items may be non-returnable, such as [mention specific categories, e.g., personal care items, digital products, items marked as final sale]. This will be clearly stated on the product page.

e. Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately with photographic evidence. We will arrange for a replacement or a full refund.

You agree not to use the Website for any purpose that is unlawful or prohibited by these Terms. This includes, but is not limited to:

a. Engaging in any fraudulent activity.

b. Impersonating any person or entity.

c. Uploading or transmitting viruses or any other type of malicious code.

d. Collecting or tracking the personal information of others.

e. Interfering with or circumventing the security features of the Website.

f. Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website without express written permission from us.

To the fullest extent permitted by applicable Indian law, BuyVora, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

In no event shall the aggregate liability of BuyVora for all claims relating to the Website exceed the amount you paid to BuyVora for the products or services in question.

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. The courts in [Specify City/State, e.g., New Delhi, Delhi] shall have exclusive jurisdiction to entertain any suit or proceeding arising out of or in relation to these Terms.

Justification for Indian Governing Law: As BuyVora operates as an e-commerce store primarily serving customers within India, and its operations, transactions, and contractual relationships are predominantly established within the Indian legal framework, it is appropriate and legally sound for these Terms of Service to be governed by the laws of India. This ensures clarity, consistency, and enforceability under the relevant statutes and judicial precedents applicable in India, including but not limited to the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Indian Contract Act, 1872.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at buyvora64@gmail.com.

Disclaimer: This Terms of Service document is provided for informational purposes only and should not be considered legal advice. It is recommended to consult with a legal professional to ensure full compliance with all applicable laws and regulations.